FAQ's

What products does Road-pad offer?

We offer car tablet devices designed to provide practical in-car functionality such as navigation, media access, and general convenience features. Each product includes detailed specifications so you can choose the right option for your vehicle.
How do I place an order?

You can place an order directly through our website by selecting your product and completing checkout using one of our secure payment methods.
What payment methods do you accept?

Road-Pad accepts major online payment options available at checkout. All payments are processed securely through trusted third-party providers.
Do you offer free shipping?

Yes,Shipping within the United Kingdom is free on all orders. Shipping details are displayed during checkout and in your order confirmation email.
How long does delivery take?

Orders are typically processed within 1–3 business days. Once shipped, delivery generally takes 5–7 business days. Total estimated time from purchase is about 6–10 business days.
Do you provide order tracking?

Yes. Once your order has been dispatched, you will receive a confirmation email that includes tracking information.
Where do you ship?

We currently ship within the United Kingdom. International shipping is not available at this time.
What is your return policy?

Road-Pad accepts returns within 30 days of delivery. Items must be unused, in original condition, and include all packaging. Full details are available on our Returns & Refund Policy page.
Are returns free?

Return shipping is covered by Road-Pad only if you received a defective or incorrect item. For change-of-mind returns, customers are responsible for return shipping costs.
What should I do if my item arrives damaged or incorrect?

Please contact us immediately at support@road-pad.com with your order number and photos of the issue. We will help resolve the problem.
How do I contact customer support?

You can reach us through:

We aim to respond within 24 hours on business days.
Does Road-pad offer warranties?

Warranty coverage varies depending on the product. Warranty details (if applicable) are included on each product page or in the package documentation.
Are your car tablets compatible with all vehicle models?

Yes, it’s compatible with almost all major mobile devices, including both Android and iPhone models.
Do I need professional installation?

It’s a quick 2-minute setup. The installation guide is already available on the product page